Major software problems have apparently hit the latest gaming phone, a PSP substitute from Sony Ericsson, Aino. A large number of UK customers have reported problems regarding touchscreen interface of the model. SE has admitted “issues” regarding the phone. This comes just few days after its another much hyped high-end handset Satio was pulled off from the markets after high returns at Carphone Warehouse and Phones 4u saw both retailers halt Satio sales.
“Aino has sold in limited numbers in the UK, so this issue affects only a very small number of customers,” says a Sony Ericsson representative.
Aino and Satio are Sony Ericsson’s key products for the final quarter,” said analyst Geoff Blaber from British consultancy CCS Insight.
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There seems to be a problem with Sony Ericsson’s new flagship handset the Sony Ericsson C905 as apparently the word is it is being returned in rapid style.
Apparently returns of the Sony Ericsson C509 8 megapixel camera phone is as high as 30 percent in some areas, and the reason has been put down to software freezing and speaker faults.
Nathan Vautier, Sony Ericsson managing director of the UK and Ireland has said Sony Ericsson understand there are specific quality issues on early batches of the C905 produced in 08 and Sony Ericsson rapidly implemented steps to resolve the issue such as speaker problems. Vautier went on to say that Sony Ericsson will continue to work hard to restore the quality standards expected on Sony Ericsson handsets.